For hotel drop-offs, you can normally arrange for us to leave it with the concierge desk at the hotel, in the care of the concierge. We will ask the concierge to sign for the delivery.
All deliveries are done within working hours, unless specifically requested. Deliveries done out of the normal working hours might incur additional charges, which we will inform you in advance.
DELIVERY PROCESS
Our delivery person will drop off the orders and if you require, he will set up the stand or item so that you can view it and ask any questions you may have about assembly or how to store the item properly.
Do conduct inspection of the item to your satisfaction upon delivery.
He will also present you with the invoice for the order, and collect payment from you in cash or cheque. Please indicate payment made upon the invoice, and initialise with your signature.
If you have any feedback with regards to our delivery process, our delivery team or the products, do email us at info@pullupstand.com and we will be glad to attend to you. We also thank customers who take the time to write in to us and leave good reviews of our delivery personnel. We don't ask for this, but it's always a pleasant surprise that the whole team rejoices in whenever we encounter a satisfied customer.
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